Question 1

What is Idara and what services do you offer?

Accepted Answer

Idara is a business automation and digital solutions provider that helps entrepreneurs and businesses launch, scale, and optimize their operations.

Our services include:

⚪️  Business Planning & Strategy – Feasibility reports, market analysis, and branding.
 ⚪️  Website Development – Wix-based websites, e-commerce stores, and 3D-enhanced digital experiences.
 ⚪️  AI & Automation Solutions – AI chatbots, predictive analytics, business automation, and CRM integration.
 ⚪️  Marketing & SEO Optimization – AI-driven content creation, autoblogging, and search engine strategies.
 ⚪️ Supplier & Logistics Support – Connecting businesses with manufacturers, suppliers, and delivery solutions.

Question 2

How does the free 15-minute virtual consultation work?

Accepted Answer

We offer a free 15-minute consultation to understand your needs, help customize a plan, and recommend the best solutions for your business. You can also discuss pricing, integrations, or any specific requirements. If additional time is needed, extended sessions can be arranged.

Question 3

3. What are the payment options?

Accepted Answer

Idara offers two payment structures:

✅ Option 1: Standard Payment Plan
50% deposit upfront before starting the project.
Upon revision and confirmation by the client, the monthly plan begins for maintenance, retention, and ongoing service.
Monthly fees cover updates, hosting, automation, and continued support.
✅ Option 2: Full-Service Monthly Plan
The monthly service fee is added to the total project cost over one year.
The client is charged monthly payments, including service and maintenance fees, making budgeting easier.

Question 4

Can I cancel my plan after starting?

Accepted Answer

Cancellations must be requested at least 60 days (2 months) in advance. If notice isn’t provided, payments continue until the end of the contract term. Early cancellations are not permitted unless the remaining balance is paid in full.

Question 5

What is your refund policy?

Accepted Answer

All payments are final and non-refundable, including setup fees and monthly payments. If a client delays the project by failing to provide necessary content or approvals, no refunds or credits will be issued.

Question 6

How long does it take to complete a website or project?

Accepted Answer

Timelines vary by plan:
Basic Website: 10-14 business days
E-Commerce Website: 15-21 business days
Advanced AI/3D Website: 21-30 business days
Timelines depend on the client providing necessary materials on time.

Question 7

What happens if I miss a payment?

Accepted Answer

If payment is overdue by 30 days, services may be temporarily suspended until payments are settled.
If a payment is overdue by 7 days, a 5% late fee is applied.

Frequently asked questions